We’re Now Offering Telemedicine — A Virtual Veterinary Visit
Dearborn Family Pet Care is excited to be one of the first to bring telemedicine services to the Greater Detroit area, allowing you and your furry friend to consult with our team when you’re at home or on-the-go.
If you are interested in a digital consultation, please click on our partner website here. You will need to download the TeleTails mobile app (on the App Store or Google Play) and enter our code DRGOOD.
Please note, this is not an emergency triage tool. If you suspect that your pet is having an emergency, please call the hospital immediately.
After you submit a consultation request, our team will aim to reply with a ONE (1) hour window of time where you can expect a video consultation from our team. If you have a time(s) that works better for you, please let us know so we can accommodate you as best as possible. This is not an immediate chat service and the majority of our digital consultations will be pre-scheduled with clients.
Our digital coverage hours are 9am-6pm, Saturday 8am-1pm. The fee for a consultation is $44.
Please note, If we feel your pet is best served by an examination in the clinic, we may decline your request and recommend an office visit.
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Questions? The TeleTails team would be happy to walk you through any part of the set-up process should you need assistance. at [email protected].
July 25, 2018
Most Current canine influenza update:
As of July 25, MDARD has had 18 confirmed cases of canine influenza reported for 2018. These cases were in four counties: Huron (one), Macomb (six), Oakland (eight), and Wayne (three).
Please call our office to schedule the preventative vaccines we have available!
July 25, 2018
Dear esteemed clients of Dearborn Family Pet Care,
As of July 20, 2018 there have been 4 confirmed cases of H3N2 canine influenza in Michigan: 2 cases in Macomb County, 1 case in Wayne County and 1 case in Oakland County. There has also been an increase in Canine Upper Respiratory Complex which includes diseases like Kennel Cough and the Canine Flu. These diseases are extremely contagious and we are doing everything possible to insure the care and safety of our patients.
In order to maintain a clean and healthy environment for all of our patients, including our boarding guests, we are updating our boarding policies to include requiring vaccinations against the H3N2 canine influenza virus. We will soon be offering the combination vaccine which includes the H3N2 and H3N8 viruses, but will accept boarders who only have vaccinations against H3N2. This policy may change if there are future updates showing confirmed cases of the H3N8. Please contact our office to make arrangements to have your canine pet vaccinated for the flu virus if you plan to board, attend day care, dog parks, or grooming salons.
Thank you so much and we look forward to seeing you soon.
Cheryl Good, DVM
Owner, Dearborn Family Pet Care
Dearborn Family Pet Care Veterinary Practice accredited in pet loss care
Compassionate care for owners at the end of their pet’s life
For many owners, the experience of losing a pet is heart-breaking and, for some, overwhelming. Losing a pet is losing a friend and, in many cases, a ‘family member’ too. Emotions run high and owners need to have support at this crucial time, which may include making the hard decision to bring a pet’s life to an end.
At this time, owners need to know that their veterinary practice will look after their beloved pet in the kindest way possible, as well be sensitive to their needs, as the pets’ carers. They need to know they will be supported with compassion and professionalism.
Dearborn Family Pet Care has gone the extra mile when it comes to caring for pets at the end of their life and put their team through specialist training, so clients get the best experience possible. The practice has gained platinum accreditation.
The training, run by pet loss specialists Compassion Understood, (www.compassionunderstood.us.com), helped the team get to grips with a highly emotional topic, by offering practical advice on protocols and veterinary procedures to make a pet’s end of life as smooth and trouble-free as possible, as well as learning more about the different stages of grief, and understanding how owners feel at the time – including guilt, shock and despair.
The team at Dearborn Family Pet Care also directs clients to the Compassion Understood website, which provides clear and reliable information about a pet’s end of life and helps owners with the decision-making process, as well as offering advice on the grieving process and coping afterwards.
Owners wishing to discuss a pet’s end-of-life care can phone the experienced reception team at the practice and they will offer support and advice, no matter the age or species of the pet.
* O’Neill DG, Church DB, Mc-Greevy PD, Thomson PC, Brodbelt DC (2013) Longevity and mortality of owned dogs in England. Vet J 198: 638–4
January 17, 2017
Dearborn Family Pet Care Achieves High Level of Veterinary Excellence
Dearborn, MI—Dearborn Family Pet Care has achieved the highest level of veterinary excellence following a thorough evaluation by the American Animal Hospital Association (AAHA). Dearborn Family Pet Care earned AAHA accreditation after a rigorous review of the hospital’s practice protocols, medical equipment, facility and client service.
Unlike human hospitals, not all animal hospitals are required to be accredited.
Accredited hospitals are the only hospitals that choose to be evaluated on approximately 900 quality standards that go above and beyond basic state regulations, ranging from patient care and pain management to staff training and advanced diagnostic services. AAHA-accredited hospitals are recognized among the finest in the industry, and are consistently at the forefront of advanced veterinary medicine. AAHA standards are continuously reviewed and updated to keep accredited practices on the cutting edge of veterinary excellence.
Pet owners look for AAHA-accredited hospitals because they value their pet’s health and trust the consistent, expert care provided by the entire health care team. At AAHA-accredited practices, pet owners can expect to receive the highest quality care from well-trained, professional veterinary teams.
Only the top small animal hospitals in the United States and Canada have achieved accreditation by the Association. To maintain accredited status, [Hospital Name] must continue to be evaluated regularly by AAHA.
[Insert background information on your hospital]
Dearborn Family Pet Care, located at [location], can be reached at 313.561.5920 and http://dearbornfamilypetcare.com/contact-us.html
February 20, 2015
Happy “Love Your Pet Day”! What better day to officially announce that registration is now open for the 2015 Mutt Strut & Pet Expo?
Last year YOU raised over $70K in pledges, which made a life-saving difference for more than 2,800 homeless animals. This year we know these animals can depend on you to make an even bigger difference!
We strut for rescues like Lucky Lucy Valentine, our Mutt Strut spokes-pup. Lucy was the leader and protector of a group of dogs wandering homeless in our community during the winter polar vortex.
This heroic pup took great care of her friends. Lucy is lucky to have friends like YOU! Every pledge you make or raise ensures that every "Lucy" is given a second chance.
Can you help reach our goal of $75,000? It's so simple and so much fun.
By registering for Mutt Strut, you'll get access to easy web-based tools to help you reach your fundraising goals and inspire your friends and family to get involved. Register today at our Mutt Strut website.
In 2015, we promise even more cool activities, games, and entertainment for you and your favorite canine companion. It's sure to be the most marvelous Strut yet!
We can't wait to see you on May 9!
Elaine Greene, Executive Director
Friends For the Dearborn Animal Shelter
We congratulate DFPC's Cindy Sorrell to her new title!!!! We are so proud of her accomplishment!!
"FOR IMMEDIATE RELEASE
VHMA Welcomes Its Newest CVPM Member
ALACHUA, FL -- Cindy Sorrell recently earned the distinction of Certified Veterinary Practice Manager (CVPM) by successfully passing the certification exam offered by the Veterinary Hospital Managers Association (VHMA) onOctober 27, 2012 in Dearborn, Michigan.
VHMA's certification program measures the knowledge and experience necessary to successfully manage the ever-changing business environment of today's veterinary practices and requires a continued commitment to further improvement through continuing education. This designation is VHMA's highest professional distinction.
The Veterinary Hospital Managers Association, Inc. (VHMA), is an international professional association, created in 1981, to support individuals in veterinary practice management. Our guiding principles include the pursuit of excellence in practice management, opening channels of communication and networking among practices.
Over 1,600 hospital managers, veterinarians, technicians and consultants belong to the VHMA. Our membership is international consisting of 10% Canadian citizens and 90% US citizens.
Members of the VHMA benefit from conferences and meetings exclusively devoted to management; newsletters on current management topics, written by managers for managers; benchmark surveys; an online Career Center; a Mentor Program; a complimentary subscription to Veterinary Economics magazine, and most importantly, networking opportunities at meetings and through our List Servs and Practice Issues Forum.
For more information about the CVPM program, contact VHMA Executive Director Christine Shupe, CAE, (877) 599-2707/(518) 433-8911 or visit the VHMA Web site at www.vhma.org."
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